Shipping & Delivery

Support@malldirectory.co

SHIPPING IN CANADA

We are glad to bring our customers great value and service. That’s why we provide some free shipping to our customers in Canada. Most products on our stores will have FREE shipping in Canada. There are some store on on the network that provide custom made products and will not be able to include Free shipping. These items will apply standard Canada Post Rates.

Please see the Shipping Policy of each store to get the shipping get shipping information.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Shipping time will vary depending on processing time of your items purchased. Stores may have different manufacturers depending on the the type of item(s) you have purchased.  An item will be processed and shipped as soon as it is ready, but not all items in your purchase maybe shipped at the same time. You will be able to track all items and shipments with the Tracking Information.

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
Canada 10-30 Business days
United States, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

Track your order here

If you have any other questions, please contact us and we will do our best to help you out.